Shipping and Returns


LOCAL PICKUP

We offer free curbside and in-store pickup at our store during our regular hours: Tuesday-Saturday, 10am - 6pm.  If you would like us to bring your order out to your car, please give us a call when you arrive.

SHIPPING

Tiny is pleased to be able to offer affordable domestic shipping in the U.S. via USPS and UPS for most items.  

Orders are processed within two business days (Tuesday through Saturday), and shipped on the next available shipping day.  We ship every Wednesday and Friday.  Most First Class packages arrive within 7 business days.  Most Priority Mail packages arrive within 3 business days.  Most Priority Mail Express packages arrive within 2 business days.  If you have any special needs regarding your shipment, please contact us.

Tiny is not responsible for packages lost or damaged in the mail.  We are unable to ship to PO boxes.  We do not ship internationally at this time.    

  

WEBSITE RETURNS

We accept returns and exchanges for eligible items purchased online which are returned to us within 14 days of receipt.  Returned items must be new, unused, and in original condition for a full refund.  Refunds for website purchases returned to us will only be granted via the original method of payment.  Tiny is not responsible for return shipping.  If you have received an item as a gift, we can offer you a store credit.  To process a return for a website purchase, please contact tiny@parkerandotis.com with the item information and any needs or requests. 

 

EXCHANGE FOR ITEMS PURCHASED IN-STORE

Items purchased in-store may be returned for store credit within 30 days of purchase with a store receipt or gift receipt.  We do not offer refunds for items purchased in our brick-and-mortar store.  Items exchanged must be in new, unused and original condition to receive store credit.